
Warranty Information
Paint Protection Film Warranties
Profection Technology Paint Protection Film Warranty Information
Limited Product Warranty
Profection Technology (the "Company") warrants to the original purchaser ("Owner") that, for a period of ten (10) years from the date of initial installation (the "Warranty Period"), our Gloss Max Series Paint Protection Film (PPF) products, will cover defects on yellowing, cracking, blistering, and delaminating with under normal use and professional installed the manner recommended by the Company.
Warranty Coverage
The replacement of defective film is the only remedy under this Limited Warranty. Any repaired or replaced product will be covered for the remainder of the original Warranty Period.
Exclusions
This Limited Warranty does not cover defects or damages resulting from:
- Non-compliance with the Company's care instructions, including exposure to harsh chemicals (e.g., strong cleaners and solvents), thermal damage or shock (e.g., extreme heat or cold), or misuse.
- Improper storage, installation, handling, or use of the product.
- Damage that occurs while the product is in the customer's possession, including unreasonable or unintended use.
- Installation of products that had visible manufacturing defects at the time of installation.
- Stains and scratches.
- Damage due to improper washing techniques, automatic car washes, or incorrect washing tools that may cause abrasion.
- Scratches, scuffs, scrapes, or chips to the painted surface.
- Water spots caused by mineral deposits.
- Damage from collisions, accidental incidents, vandalism, fire, hail, flooding, surface rust, rail dust, physical damage, paint overspray, or defects from the paint manufacturer.
- Use in non-automotive applications.
- Use of non-Profection Technology branded or approved ceramic coatings.
- Damage caused by external forces, such as the impact of rocks or road debris.
Yellowing Protection
Profection Technology's PPF products are designed with advanced UV-resistant technology to reduce the risk of yellowing from prolonged sun exposure. Under this Limited Warranty, yellowing due to normal environmental exposure is covered, provided the film has been maintained according to the Company's care instructions. Exclusions to the yellowing coverage include:
- Yellowing caused by improper care, such as failing to clean the film regularly or exposing it to harsh chemicals.
- Yellowing that results from installation in areas with high concentrations of pollutants or environmental contaminants, such as industrial zones.
- Staining or discoloration caused by external substances, including but not limited to tree sap, bird droppings, or mineral deposits.
Maintenance & Care Instructions
Important Care Instructions for Your Vehicle's PPF:
- Avoid Washing: Do not wash your vehicle for 48 hours after the paint protection film (PPF) installation.
- Pressure Washing Precautions: When using a pressure washer, do not spray directly at the edges of the PPF, as this may lift the film. Keep the nozzle at least 36 inches away from the film.
- Waxing Guidelines: Do not use pigmented, abrasive, naphtha, or kerosene waxes.
- Cleaning Products: Avoid abrasive pads and harsh chemicals on the film.
- Waxing Schedule: If you wish to wax your vehicle, you may do so at least once every six months, but compatibility test first.
- Stain Removal: Remove stains as quickly as possible. For stubborn stains, use isopropyl alcohol. Avoid cleaning in direct sunlight or high temperatures.
- Prompt Treatment for Corrosive Substances: Tree sap, bird droppings, water spots, and other corrosive stains should be removed promptly. Prolonged exposure to these substances may cause permanent damage to the top coating and result in stains that cannot be removed.
Disclaimer of Warranties
The Company's products must be stored, handled, installed, used, and maintained by the Company's instructions. This Limited Warranty is conditioned upon compliance with all such instructions. The Company disclaims all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. The Company's obligation under this warranty is the repair or replacement of non-conforming products, or at its option, the return of the product and a refund of the purchase price.
Limitation of Liability
The Company shall not be liable for any special, indirect, incidental, consequential, reliance, statutory, punitive, or exemplary damages, including but not limited to lost profits, loss of use, loss of time, inconvenience, loss of business opportunities, damage to goodwill or reputation, or loss of data, even if advised of the possibility of such damages. The Company's liability is limited to the purchase price of the products for which damages are claimed.
This Limited Warranty does not cover any labor costs, removal or reinstallation fees, or the cost of any replacement parts or accessories associated with the installation or uninstallation of the PPF products. Owners are solely responsible for these costs.
Transferability
The warranty is non-transferable unless the new Owner provides Profection Technology with proof of the original installation date and notifies either the original installer, Profection Technology Headquarters, or an authorized distributor within 30 days of transferring vehicle ownership. The new Owner must use Profection Technology-approved care solutions to keep the warranty valid.
The transfer must be completed through Profection Technology's management website at www.profection.global or by emailing warranty@profection.global. Please note that the warranty transfer does not extend or reset the original coverage period; the new Owner will remain limited to the remainder of the original term.
Warranty Claim Process
To obtain coverage under this Limited Warranty, the Owner must provide:
- Proof of warranty card.
- A copy of the original receipt identifying coverage areas.
- A detailed description of the purported defect.
For service under this Limited Warranty, notify the authorized Company installer who performed the installation, providing the claimaclaimant's phone number, address, installation address (if different), a description of the product involved, and the nature of the defect.
Annual Inspections
To maintain the warranty on your product, an annual inspection is required throughout the Warranty Period. This inspection should be performed by a Profection Technology-certified installer every year and must be completed within 30 days before or after the anniversary date of installation or the date of any previous inspection or service. Please complete the inspection within the required time to ensure the Limited Warranty is valid. Any fees or charges by the certified installer for the annual inspection, including but not limited to exterior wash, decontamination, and inspection, will be charged to the Owner. Please keep proof of all inspections, as they must be provided if you have a warranty-related issue.
Contact Information
For any questions concerning this Limited Warranty, please contact:
Profection Technology
3333 Michelson Drive Suite 300, Irvine, CA 92612
Attention: Warranty Department
Email: warranty@profection.global
Profection Technology Paint Protection Film Warranty Information
Limited Product Warranty
Profection Technology (the "Company") warrants to the original purchaser ("Owner") that, for a period of ten (10) years from the date of initial installation (the "Warranty Period"), our Matte Max Series Paint Protection Film (PPF) products, will cover defects on yellowing, cracking, blistering, and delaminating with under normal use and professional installed the manner recommended by the Company.
Warranty Coverage
The replacement of defective film is the only remedy under this Limited Warranty. Any repaired or replaced product will be covered for the remainder of the original Warranty Period.
Exclusions
This Limited Warranty does not cover defects or damages resulting from:
- Non-compliance with the Company's care instructions, including exposure to harsh chemicals (e.g., strong cleaners and solvents), thermal damage or shock (e.g., extreme heat or cold), or misuse.
- Improper storage, installation, handling, or use of the product.
- Damage that occurs while the product is in the customer's possession, including unreasonable or unintended use.
- Installation of products that had visible manufacturing defects at the time of installation.
- Stains and scratches.
- Damage due to improper washing techniques, automatic car washes, or incorrect washing tools that may cause abrasion.
- Scratches, scuffs, scrapes, or chips to the painted surface.
- Water spots caused by mineral deposits.
- Damage from collisions, accidental incidents, vandalism, fire, hail, flooding, surface rust, rail dust, physical damage, paint overspray, or defects from the paint manufacturer.
- Use in non-automotive applications.
- Use of non-Profection Technology branded or approved ceramic coatings.
- Damage caused by external forces, such as the impact of rocks or road debris.
Yellowing Protection
Profection Technology's PPF products are designed with advanced UV-resistant technology to reduce the risk of yellowing from prolonged sun exposure. Under this Limited Warranty, yellowing due to normal environmental exposure is covered, provided the film has been maintained according to the Company's care instructions. Exclusions to the yellowing coverage include:
- Yellowing caused by improper care, such as failing to clean the film regularly or exposing it to harsh chemicals.
- Yellowing that results from installation in areas with high concentrations of pollutants or environmental contaminants, such as industrial zones.
- Staining or discoloration caused by external substances, including but not limited to tree sap, bird droppings, or mineral deposits.
Maintenance & Care Instructions
Important Care Instructions for Your Vehicle's PPF:
- Avoid Washing: Do not wash your vehicle for 48 hours after the paint protection film (PPF) installation.
- Pressure Washing Precautions: When using a pressure washer, do not spray directly at the edges of the PPF, as this may lift the film. Keep the nozzle at least 36 inches away from the film.
- Waxing Guidelines: Do not use pigmented, abrasive, naphtha, or kerosene waxes.
- Cleaning Products: Avoid abrasive pads and harsh chemicals on the film.
- Waxing Schedule: If you wish to wax your vehicle, you may do so at least once every six months, but compatibility test first.
- Stain Removal: Remove stains as quickly as possible. For stubborn stains, use isopropyl alcohol. Avoid cleaning in direct sunlight or high temperatures.
- Prompt Treatment for Corrosive Substances: Tree sap, bird droppings, water spots, and other corrosive stains should be removed promptly. Prolonged exposure to these substances may cause permanent damage to the top coating and result in stains that cannot be removed.
Disclaimer of Warranties
The Company's products must be stored, handled, installed, used, and maintained by the Company's instructions. This Limited Warranty is conditioned upon compliance with all such instructions. The Company disclaims all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. The Company's obligation under this warranty is the repair or replacement of non-conforming products, or at its option, the return of the product and a refund of the purchase price.
Limitation of Liability
The Company shall not be liable for any special, indirect, incidental, consequential, reliance, statutory, punitive, or exemplary damages, including but not limited to lost profits, loss of use, loss of time, inconvenience, loss of business opportunities, damage to goodwill or reputation, or loss of data, even if advised of the possibility of such damages. The Company's liability is limited to the purchase price of the products for which damages are claimed.
This Limited Warranty does not cover any labor costs, removal or reinstallation fees, or the cost of any replacement parts or accessories associated with the installation or uninstallation of the PPF products. Owners are solely responsible for these costs.
Transferability
The warranty is non-transferable unless the new Owner provides Profection Technology with proof of the original installation date and notifies either the original installer, Profection Technology Headquarters, or an authorized distributor within 30 days of transferring vehicle ownership. The new Owner must use Profection Technology-approved care solutions to keep the warranty valid.
The transfer must be completed through Profection Technology's management website at www.profection.global or by emailing warranty@profection.global. Please note that the warranty transfer does not extend or reset the original coverage period; the new Owner will remain limited to the remainder of the original term.
Warranty Claim Process
To obtain coverage under this Limited Warranty, the Owner must provide:
- Proof of warranty card.
- A copy of the original receipt identifying coverage areas.
- A detailed description of the purported defect.
For service under this Limited Warranty, notify the authorized Company installer who performed the installation, providing the claimaclaimant's phone number, address, installation address (if different), a description of the product involved, and the nature of the defect.
Annual Inspections
To maintain the warranty on your product, an annual inspection is required throughout the Warranty Period. This inspection should be performed by a Profection Technology-certified installer every year and must be completed within 30 days before or after the anniversary date of installation or the date of any previous inspection or service. Please complete the inspection within the required time to ensure the Limited Warranty is valid. Any fees or charges by the certified installer for the annual inspection, including but not limited to exterior wash, decontamination, and inspection, will be charged to the Owner. Please keep proof of all inspections, as they must be provided if you have a warranty-related issue.
Contact Information
For any questions concerning this Limited Warranty, please contact:
Profection Technology
3333 Michelson Drive Suite 300, Irvine, CA 92612
Attention: Warranty Department
Email: warranty@profection.global
Profection Technology Paint Protection Film Warranty Information
Limited Product Warranty
Profection Technology (the "Company") warrants to the original purchaser ("Owner") that, for a period of ten (10) years from the date of initial installation (the "Warranty Period"), our Instant Self Revive Pro Series Paint Protection Film (PPF) products, will cover defects on yellowing, cracking, blistering, and delaminating with under normal use and professional installed the manner recommended by the Company.
Warranty Coverage
The replacement of defective film is the only remedy under this Limited Warranty. Any repaired or replaced product will be covered for the remainder of the original Warranty Period.
Exclusions
This Limited Warranty does not cover defects or damages resulting from:
- Non-compliance with the Company's care instructions, including exposure to harsh chemicals (e.g., strong cleaners and solvents), thermal damage or shock (e.g., extreme heat or cold), or misuse.
- Improper storage, installation, handling, or use of the product.
- Damage that occurs while the product is in the customer's possession, including unreasonable or unintended use.
- Installation of products that had visible manufacturing defects at the time of installation.
- Stains and scratches.
- Damage due to improper washing techniques, automatic car washes, or incorrect washing tools that may cause abrasion.
- Scratches, scuffs, scrapes, or chips to the painted surface.
- Water spots caused by mineral deposits.
- Damage from collisions, accidental incidents, vandalism, fire, hail, flooding, surface rust, rail dust, physical damage, paint overspray, or defects from the paint manufacturer.
- Use in non-automotive applications.
- Use of non-Profection Technology branded or approved ceramic coatings.
- Damage caused by external forces, such as the impact of rocks or road debris.
Yellowing Protection
Profection Technology's PPF products are designed with advanced UV-resistant technology to reduce the risk of yellowing from prolonged sun exposure. Under this Limited Warranty, yellowing due to normal environmental exposure is covered, provided the film has been maintained according to the Company's care instructions. Exclusions to the yellowing coverage include:
- Yellowing caused by improper care, such as failing to clean the film regularly or exposing it to harsh chemicals.
- Yellowing that results from installation in areas with high concentrations of pollutants or environmental contaminants, such as industrial zones.
- Staining or discoloration caused by external substances, including but not limited to tree sap, bird droppings, or mineral deposits.
Maintenance & Care Instructions
Important Care Instructions for Your Vehicle's PPF:
- Avoid Washing: Do not wash your vehicle for 48 hours after the paint protection film (PPF) installation.
- Pressure Washing Precautions: When using a pressure washer, do not spray directly at the edges of the PPF, as this may lift the film. Keep the nozzle at least 36 inches away from the film.
- Waxing Guidelines: Do not use pigmented, abrasive, naphtha, or kerosene waxes.
- Cleaning Products: Avoid abrasive pads and harsh chemicals on the film.
- Waxing Schedule: If you wish to wax your vehicle, you may do so at least once every six months, but compatibility test first.
- Stain Removal: Remove stains as quickly as possible. For stubborn stains, use isopropyl alcohol. Avoid cleaning in direct sunlight or high temperatures.
- Prompt Treatment for Corrosive Substances: Tree sap, bird droppings, water spots, and other corrosive stains should be removed promptly. Prolonged exposure to these substances may cause permanent damage to the top coating and result in stains that cannot be removed.
Disclaimer of Warranties
The Company's products must be stored, handled, installed, used, and maintained by the Company's instructions. This Limited Warranty is conditioned upon compliance with all such instructions. The Company disclaims all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. The Company's obligation under this warranty is the repair or replacement of non-conforming products, or at its option, the return of the product and a refund of the purchase price.
Limitation of Liability
The Company shall not be liable for any special, indirect, incidental, consequential, reliance, statutory, punitive, or exemplary damages, including but not limited to lost profits, loss of use, loss of time, inconvenience, loss of business opportunities, damage to goodwill or reputation, or loss of data, even if advised of the possibility of such damages. The Company's liability is limited to the purchase price of the products for which damages are claimed.
This Limited Warranty does not cover any labor costs, removal or reinstallation fees, or the cost of any replacement parts or accessories associated with the installation or uninstallation of the PPF products. Owners are solely responsible for these costs.
Transferability
The warranty is non-transferable unless the new Owner provides Profection Technology with proof of the original installation date and notifies either the original installer, Profection Technology Headquarters, or an authorized distributor within 30 days of transferring vehicle ownership. The new Owner must use Profection Technology-approved care solutions to keep the warranty valid.
The transfer must be completed through Profection Technology's management website at www.profection.global or by emailing warranty@profection.global. Please note that the warranty transfer does not extend or reset the original coverage period; the new Owner will remain limited to the remainder of the original term.
Warranty Claim Process
To obtain coverage under this Limited Warranty, the Owner must provide:
- Proof of warranty card.
- A copy of the original receipt identifying coverage areas.
- A detailed description of the purported defect.
For service under this Limited Warranty, notify the authorized Company installer who performed the installation, providing the claimaclaimant's phone number, address, installation address (if different), a description of the product involved, and the nature of the defect.
Annual Inspections
To maintain the warranty on your product, an annual inspection is required throughout the Warranty Period. This inspection should be performed by a Profection Technology-certified installer every year and must be completed within 30 days before or after the anniversary date of installation or the date of any previous inspection or service. Please complete the inspection within the required time to ensure the Limited Warranty is valid. Any fees or charges by the certified installer for the annual inspection, including but not limited to exterior wash, decontamination, and inspection, will be charged to the Owner. Please keep proof of all inspections, as they must be provided if you have a warranty-related issue.
Contact Information
For any questions concerning this Limited Warranty, please contact:
Profection Technology
3333 Michelson Drive Suite 300, Irvine, CA 92612
Attention: Warranty Department
Email: warranty@profection.global
Profection Technology Paint Protection Film Warranty Information
Limited Product Warranty
Profection Technology (the "Company") warrants to the original purchaser ("Owner") that, for a period of ten (10) years from the date of initial installation (the "Warranty Period"), our Guard Pro Series Paint Protection Film (PPF) products, will cover defects on yellowing, cracking, blistering, and delaminating with under normal use and professional installed the manner recommended by the Company.
Warranty Coverage
The replacement of defective film is the only remedy under this Limited Warranty. Any repaired or replaced product will be covered for the remainder of the original Warranty Period.
Exclusions
This Limited Warranty does not cover defects or damages resulting from:
- Non-compliance with the Company's care instructions, including exposure to harsh chemicals (e.g., strong cleaners and solvents), thermal damage or shock (e.g., extreme heat or cold), or misuse.
- Improper storage, installation, handling, or use of the product.
- Damage that occurs while the product is in the customer's possession, including unreasonable or unintended use.
- Installation of products that had visible manufacturing defects at the time of installation.
- Stains and scratches.
- Damage due to improper washing techniques, automatic car washes, or incorrect washing tools that may cause abrasion.
- Scratches, scuffs, scrapes, or chips to the painted surface.
- Water spots caused by mineral deposits.
- Damage from collisions, accidental incidents, vandalism, fire, hail, flooding, surface rust, rail dust, physical damage, paint overspray, or defects from the paint manufacturer.
- Use in non-automotive applications.
- Use of non-Profection Technology branded or approved ceramic coatings.
- Damage caused by external forces, such as the impact of rocks or road debris.
Yellowing Protection
Profection Technology's PPF products are designed with advanced UV-resistant technology to reduce the risk of yellowing from prolonged sun exposure. Under this Limited Warranty, yellowing due to normal environmental exposure is covered, provided the film has been maintained according to the Company's care instructions. Exclusions to the yellowing coverage include:
- Yellowing caused by improper care, such as failing to clean the film regularly or exposing it to harsh chemicals.
- Yellowing that results from installation in areas with high concentrations of pollutants or environmental contaminants, such as industrial zones.
- Staining or discoloration caused by external substances, including but not limited to tree sap, bird droppings, or mineral deposits.
Maintenance & Care Instructions
Important Care Instructions for Your Vehicle's PPF:
- Avoid Washing: Do not wash your vehicle for 48 hours after the paint protection film (PPF) installation.
- Pressure Washing Precautions: When using a pressure washer, do not spray directly at the edges of the PPF, as this may lift the film. Keep the nozzle at least 36 inches away from the film.
- Waxing Guidelines: Do not use pigmented, abrasive, naphtha, or kerosene waxes.
- Cleaning Products: Avoid abrasive pads and harsh chemicals on the film.
- Waxing Schedule: If you wish to wax your vehicle, you may do so at least once every six months, but compatibility test first.
- Stain Removal: Remove stains as quickly as possible. For stubborn stains, use isopropyl alcohol. Avoid cleaning in direct sunlight or high temperatures.
- Prompt Treatment for Corrosive Substances: Tree sap, bird droppings, water spots, and other corrosive stains should be removed promptly. Prolonged exposure to these substances may cause permanent damage to the top coating and result in stains that cannot be removed.
Disclaimer of Warranties
The Company's products must be stored, handled, installed, used, and maintained by the Company's instructions. This Limited Warranty is conditioned upon compliance with all such instructions. The Company disclaims all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. The Company's obligation under this warranty is the repair or replacement of non-conforming products, or at its option, the return of the product and a refund of the purchase price.
Limitation of Liability
The Company shall not be liable for any special, indirect, incidental, consequential, reliance, statutory, punitive, or exemplary damages, including but not limited to lost profits, loss of use, loss of time, inconvenience, loss of business opportunities, damage to goodwill or reputation, or loss of data, even if advised of the possibility of such damages. The Company's liability is limited to the purchase price of the products for which damages are claimed.
This Limited Warranty does not cover any labor costs, removal or reinstallation fees, or the cost of any replacement parts or accessories associated with the installation or uninstallation of the PPF products. Owners are solely responsible for these costs.
Transferability
The warranty is non-transferable unless the new Owner provides Profection Technology with proof of the original installation date and notifies either the original installer, Profection Technology Headquarters, or an authorized distributor within 30 days of transferring vehicle ownership. The new Owner must use Profection Technology-approved care solutions to keep the warranty valid.
The transfer must be completed through Profection Technology's management website at www.profection.global or by emailing warranty@profection.global. Please note that the warranty transfer does not extend or reset the original coverage period; the new Owner will remain limited to the remainder of the original term.
Warranty Claim Process
To obtain coverage under this Limited Warranty, the Owner must provide:
- Proof of warranty card.
- A copy of the original receipt identifying coverage areas.
- A detailed description of the purported defect.
For service under this Limited Warranty, notify the authorized Company installer who performed the installation, providing the claimaclaimant's phone number, address, installation address (if different), a description of the product involved, and the nature of the defect.
Contact Information
For any questions concerning this Limited Warranty, please contact:
Profection Technology
3333 Michelson Drive Suite 300, Irvine, CA 92612
Attention: Warranty Department
Email: warranty@profection.global
Profection Technology Paint Protection Film Warranty Information
Limited Product Warranty
Profection Technology (the "Company") warrants to the original purchaser ("Owner") that, for a period of ten (10) years from the date of initial installation (the "Warranty Period"), our Gloss Essential Series Paint Protection Film (PPF) products, will cover defects on yellowing, cracking, blistering, and delaminating with under normal use and professional installed the manner recommended by the Company.
Warranty Coverage
The replacement of defective film is the only remedy under this Limited Warranty. Any repaired or replaced product will be covered for the remainder of the original Warranty Period.
Exclusions
This Limited Warranty does not cover defects or damages resulting from:
- Non-compliance with the Company's care instructions, including exposure to harsh chemicals (e.g., strong cleaners and solvents), thermal damage or shock (e.g., extreme heat or cold), or misuse.
- Improper storage, installation, handling, or use of the product.
- Damage that occurs while the product is in the customer's possession, including unreasonable or unintended use.
- Installation of products that had visible manufacturing defects at the time of installation.
- Stains and scratches.
- Damage due to improper washing techniques, automatic car washes, or incorrect washing tools that may cause abrasion.
- Scratches, scuffs, scrapes, or chips to the painted surface.
- Water spots caused by mineral deposits.
- Damage from collisions, accidental incidents, vandalism, fire, hail, flooding, surface rust, rail dust, physical damage, paint overspray, or defects from the paint manufacturer.
- Use in non-automotive applications.
- Use of non-Profection Technology branded or approved ceramic coatings.
- Damage caused by external forces, such as the impact of rocks or road debris.
Yellowing Protection
Profection Technology's PPF products are designed with advanced UV-resistant technology to reduce the risk of yellowing from prolonged sun exposure. Under this Limited Warranty, yellowing due to normal environmental exposure is covered, provided the film has been maintained according to the Company's care instructions. Exclusions to the yellowing coverage include:
- Yellowing caused by improper care, such as failing to clean the film regularly or exposing it to harsh chemicals.
- Yellowing that results from installation in areas with high concentrations of pollutants or environmental contaminants, such as industrial zones.
- Staining or discoloration caused by external substances, including but not limited to tree sap, bird droppings, or mineral deposits.
Maintenance & Care Instructions
Important Care Instructions for Your Vehicle's PPF:
- Avoid Washing: Do not wash your vehicle for 48 hours after the paint protection film (PPF) installation.
- Pressure Washing Precautions: When using a pressure washer, do not spray directly at the edges of the PPF, as this may lift the film. Keep the nozzle at least 36 inches away from the film.
- Waxing Guidelines: Do not use pigmented, abrasive, naphtha, or kerosene waxes.
- Cleaning Products: Avoid abrasive pads and harsh chemicals on the film.
- Waxing Schedule: If you wish to wax your vehicle, you may do so at least once every six months, but compatibility test first.
- Stain Removal: Remove stains as quickly as possible. For stubborn stains, use isopropyl alcohol. Avoid cleaning in direct sunlight or high temperatures.
- Prompt Treatment for Corrosive Substances: Tree sap, bird droppings, water spots, and other corrosive stains should be removed promptly. Prolonged exposure to these substances may cause permanent damage to the top coating and result in stains that cannot be removed.
Disclaimer of Warranties
The Company's products must be stored, handled, installed, used, and maintained by the Company's instructions. This Limited Warranty is conditioned upon compliance with all such instructions. The Company disclaims all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. The Company's obligation under this warranty is the repair or replacement of non-conforming products, or at its option, the return of the product and a refund of the purchase price.
Limitation of Liability
The Company shall not be liable for any special, indirect, incidental, consequential, reliance, statutory, punitive, or exemplary damages, including but not limited to lost profits, loss of use, loss of time, inconvenience, loss of business opportunities, damage to goodwill or reputation, or loss of data, even if advised of the possibility of such damages. The Company's liability is limited to the purchase price of the products for which damages are claimed.
This Limited Warranty does not cover any labor costs, removal or reinstallation fees, or the cost of any replacement parts or accessories associated with the installation or uninstallation of the PPF products. Owners are solely responsible for these costs.
Transferability
The warranty is non-transferable unless the new Owner provides Profection Technology with proof of the original installation date and notifies either the original installer, Profection Technology Headquarters, or an authorized distributor within 30 days of transferring vehicle ownership. The new Owner must use Profection Technology-approved care solutions to keep the warranty valid.
The transfer must be completed through Profection Technology's management website at www.profection.global or by emailing warranty@profection.global. Please note that the warranty transfer does not extend or reset the original coverage period; the new Owner will remain limited to the remainder of the original term.
Warranty Claim Process
To obtain coverage under this Limited Warranty, the Owner must provide:
- Proof of warranty card.
- A copy of the original receipt identifying coverage areas.
- A detailed description of the purported defect.
For service under this Limited Warranty, notify the authorized Company installer who performed the installation, providing the claimaclaimant's phone number, address, installation address (if different), a description of the product involved, and the nature of the defect.
Contact Information
For any questions concerning this Limited Warranty, please contact:
Profection Technology
3333 Michelson Drive Suite 300, Irvine, CA 92612
Attention: Warranty Department
Email: warranty@profection.global
Premium Vinyl Wrap Film Warranties
PROFECTION Technology Premium Vinyl Wrap Film Warranty Information
At PROFECTION, we’re committed to delivering high-performance wrap films that meet the demands of professionals and automotive enthusiasts. This warranty protects against manufacturing defects under proper installation and usage conditions.
Limited Product Warranty
PROFECTION Technology (the "Company") warrants to the original purchaser ("Owner") that, for a period of two (2) years for vertical surfaces* (such as vehicle doors, side panels, and fenders) from the date of initial installation (the "Warranty Period"), our Premium Vinyl Wrap Film products, will cover defects on Peeling, Cracking, Discoloration (non-environmental causes), Adhesive failure with under normal use and professional installed the manner recommended by the Company.
Warranty Coverage This Limited Warranty only applies to manufacturing defects present in the material itself and not caused by external conditions or installer error. Covered defects include:
• Duration: Up to 2 years for vertical surfaces* *Horizontal Surfaces Exclusion: Due to greater exposure to environmental stress — including direct UV radiation, standing water, heat, and pollutants — surfaces such as hoods, roofs, trunks, and rear decks may experience accelerated degradation. As a result, these areas are excluded from full warranty coverage, and any issues arising from such surfaces will be reviewed on a case-by-case basis and may be subject to partial or no coverage.
• Peeling: Premature edge lifting or detachment not resulting from physical impact, improper prep, or incorrect squeegee technique.
• Cracking: Internal fracture or splitting of the vinyl surface under normal use.
• Non-Environmental Discoloration: Abnormal color changes caused by manufacturing defects, excluding any color shift due to UV exposure, acidic contamination, or chemical interaction.
• Adhesive Failure: Loss of adhesion not related to improper cleaning, application to contaminated surfaces, or excessive post-heating.
Warranty Conditions To qualify for warranty coverage, the following conditions must be met:
1. Proper Surface Preparation The surface must be thoroughly cleaned and free from wax, oil, dust, silicone coatings, or any contaminants. Failures caused by poor surface prep are not covered under warranty.
2. Recommended Application Temperature Installation must be performed in suitable conditions. Recommended temperature: 18°C to 28°C (64°F to 82°F). Installing the film cold conditions may result in cracking, reduced adhesion, or brittleness — and is not covered under warranty.
3. Installation Standards • Film must be installed by a professional or experienced installer using proper techniques. • Surface must be properly prepped and free of contaminants. • The film must be properly maintained — avoid harsh chemicals and abrasive cleaning methods.
Exclusions (Not Covered) This Limited Warranty does not apply to any damage, defect, or failure caused by or resulting from the following:
• Improper Installation or Handling Including, but not limited to: incorrect surface preparation, post-heating errors, overstretching, or failure to follow PROFECTION's recommended installation procedures.
• Environmental Exposure Damage from environmental conditions such as prolonged UV exposure, acid rain, extreme heat or cold, smog, salt, tree sap, bird droppings, road oil, or chemical contamination.
• Physical Damage or Wear Surface scratches, chips, scuffs, or abrasions resulting from mechanical impact, pressure washing, road debris, or improper maintenance techniques.
• Non-Approved Applications Use of vinyl on surfaces not intended or recommended for coverage, including boats, watercraft, race cars, off-road vehicles, or textured/porous surfaces.
• Horizontal Surfaces & Color Fading Any film degradation, discoloration, or fading on horizontal surfaces (hoods, roofs, trunks, rear decks) due to extended sun exposure or water pooling.
Disclaimer of Warranties
The Company's products must be stored, handled, installed, used, and maintained according to the Company’s instructions. This Limited Warranty is conditioned upon compliance with all such instructions. The Company disclaims all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. The Company’s obligation under this warranty is the repair or replacement of non-conforming products, or at its option, the return of the product and a refund of the purchase price.
Limitation of Liability
The Company shall not be liable for any special, indirect, incidental, consequential, reliance, statutory, punitive, or exemplary damages, including but not limited to lost profits, loss of use, loss of time, inconvenience, loss of business opportunities, damage to goodwill or reputation, or loss of data, even if advised of the possibility of such damages. The Company’s liability is limited to the purchase price of the products for which damages are claimed. This Limited Warranty does not cover any labor costs, removal or reinstallation fees, or the cost of any replacement parts or accessories associated with the installation or uninstallation of the vinyl wrap. Owners are solely responsible for these costs.
Transferability
The warranty is non-transferable unless the new Owner provides PROFECTION Technology with proof of the original installation date and notifies either the original installer, PROFECTION Technology Headquarters, or an authorized distributor within 30 days of transferring vehicle ownership. The new Owner must use PROFECTION Technology–approved care solutions to keep the warranty valid. The transfer must be completed through PROFECTION Technology’s management website at www.profection.global or by emailing warranty@profection.global. Please note: warranty transfer does not extend or reset the original coverage period — the new Owner remains limited to the remainder of the original term.
Submitting a Claim
To file a warranty claim, please provide: • Proof of purchase • Clear photos or videos of the issue • A brief description of the installation method and maintenance conditions Our team will review your case and respond with the appropriate resolution.
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